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Return Policy

Exchanges and/or refunds on shipments (international or domestic) are processed on an individual case-by-case basis. Please contact AERÉ Docking Solutions office at (954) 345-2373 and speak to a customer service advisor to obtain a Return Merchandise Authorization (RMA) number.

The customer is responsible for paying the return freight to the AERÉ Docking Solutions office. All packing materials must be returned with the product. AERÉ Docking Solutions retains the right to charge a (20%) twenty percent restocking fee for returned merchandise.

The final refund or exchange will be processed after the returned merchandise arrives and is inspected.

Return address: AERÉ Docking Solutions, 12207 NW 35th St. Coral Springs, FL 33065